Email Setup | Outlook Express |
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Exchange accounts can be added when you run Outlook for the first time, or by closing Outlook, and then clicking the Mail icon in Control Panel in Windows.
Note There can be only one Exchange account in a profile.
1. Close Outlook.
2. In Control Panel, open the Mail module.
Note The Mail icon in Control Panel will not appear unless you have Outlook installed and have accessed it at least once.
You can add an Exchange account either to a new profile that you create or to an existing profile.
3. Do one of the following:
- Create a new profile
- Under Profiles, click Show Profiles.
- Click Add.
- In the New Profile dialog box, type a name for the profile, and then click OK.
This is the name that you will see when starting Outlook if you configure Outlook to prompt you for a profile to use.
- Choose an existing profile
The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different profile, click Show Profiles, select the profile name, and then click Properties.
- Click E-mail Accounts.
- Click New.
Your Windows domain credentials are used to configure your Exchange account automatically.
4. Click Next.
5. After the configuration of your Exchange settings is complete, click Finish.
If your Exchange settings cannot be configured automatically in Outlook or if the information on your screen is not correct, select the Manually configure server settings check box, and then click Next. Instructions for configuring your account manually are in the Add and manually configure an Exchange account section. Back to Top |
Add and manually configure | Outlook Express |
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Exchange accounts can only be added when you run Outlook for the first time, or by closing Outlook, and then clicking the Mail icon in Control Panel in Windows.
1. Close Outlook.
2. In Control Panel, open the Mail module.
Note The Mail icon in Control Panel will not appear unless you have Outlook installed and have accessed it at least once.
3. Do one of the following:
- Create a new profile
- Under Profiles, click Show Profiles.
- Click Add.
- In the New Profile dialog box, type a name for the profile, and then click OK.
This is the name that you will see when starting Outlook if you configure Outlook to prompt you for a profile to use.
- Add to an existing profile
The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different profile, click Show Profiles, select the profile name, and then click Properties.
- Click E-mail Accounts.
- Click New.
- Click Microsoft Exchange, POP3, IMAP or HTTP account, and then click Next.
Your Windows domain credentials are used to configure your Exchange account automatically. The following steps allow you to configure your Exchange account manually.
4. Select the Manually configure server settings or additional server types check box, and then click Next.
5. Click Microsoft Exchange, and then click Next.
6. Type the name that was assigned by your mail administrator for the server running Exchange.
7. To use Cached Exchange Mode, select the Use Cached Exchange Mode check box.
- Your Exchange server administrator may have disabled this functionality Exchange administrators have the ability to disable this feature in Outlook. For more information, contact your Exchange administrator.
- You have installed Microsoft Terminal Services Cached Exchange Mode uses an Offline Folder file (.ost). These files cannot be used if you have installed Microsoft Terminal Services for Microsoft Windows Server 2003. However, installing the Terminal Services Client or the Remote Desktop Connection client does not prevent access to this feature.
8. In the User Name box, type the user name assigned by your mail administrator. This is usually not your full name.
9. Optionally, do any of the following:
- Click More Settings. On the General tab, under Mail Account, type a name that will help you to identify the account, for example, My Work E-mail.
- Click More Settings. On any of the tabs, configure the options that you want.
- Click Check Names to verify that the server recognizes your name and that your computer is connected to the network. The account and server names that you specified in steps 8 and 10 should become underlined. If your name does not become underlined, contact your Exchange administrator.
If you clicked More Settings and opened the Microsoft Exchange Server dialog box, click OK.
10. Click Next.
11. Click Finish.
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Note POP3, IMAP, and HTTP e-mail accounts can be added to the current Outlook profile at any time. In addition, you can add these accounts to any other profile, or to a new profile that you create by opening the Mail module in Control Panel in Windows.
1. Do one of the following:
- To add an account to the profile that you are using now
- On the Tools menu, click Account Settings.
- To add an account to another existing profile
- Close Outlook.
- In Control Panel, open the Mail module.
Note The Mail icon in Control Panel will not appear unless you have Outlook installed and have accessed it at least once. The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different profile, click Show Profiles, select the profile name, and then click Properties.
- Click E-mail Accounts.
- To add an account to a new profile
- Close Outlook.
- In Control Panel, open the Mail module.
Note The Mail icon in Control Panel will not appear unless you have Outlook installed and have accessed it at least once.
- Under Profiles, click Show Profiles.
- Click Add.
- In the New Profile dialog box, type a name for the profile, and then click OK.
This is the name that you will see when starting Outlook if you configure Outlook to prompt you for a profile to use.
- Click E-mail Accounts.
2. Click New.
3. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
4. In the Your Name box, type your name as you want it to appear to other people.
5. In the E-mail Address box, type the complete e-mail address assigned by your mail administrator or ISP. Make sure to include your user name, the @ symbol, and the domain name, for example, barbara@contoso.com.
6. In the Password and Retype Password boxes, type the password that was either assigned to you or that you selected for your e-mail account.
Tip Your password might be case sensitive. Make sure that your CAPS LOCK key is not on.
7. Click Next.
Your e-mail server is contacted and Outlook is configured for your account. If an encrypted connection cannot be established to the e-mail server, you are prompted to click Next to attempt an unencrypted connection.
After your account is configured successfully, click Finish.
If your e-mail account cannot be configured automatically in Outlook or if the information on your screen is not correct, select the Manually configure server settings check box, and then click Next. Instructions for configuring your account manually are in the Add and manually configure a POP3, IMAP, or HTTP e-mail account section.
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Note POP3, IMAP, and HTTP e-mail accounts can be added to the current Outlook profile at any time. In addition, you can add these accounts to any other profile by clicking the Mail icon in Control Panel in Windows.
1. Do one of the following:
- To add an account to the profile that you are using now
- On the Tools menu, click Account Settings.
- To add an account to another existing profile
- Close Outlook.
- In Control Panel, open the Mail module.
Note The Mail icon in Control Panel will not appear unless you have Outlook installed and have accessed it at least once. The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different profile, click Show Profiles, select the profile name, and then click Properties.
- Click E-mail Accounts.
- To add an account to a new profile
- Close Outlook.
- In Control Panel, open the Mail module.
Note The Mail icon in Control Panel will not appear unless you have Outlook installed and have accessed it at least once.
- Under Profiles, click Show Profiles.
- Click Add.
- In the New Profile dialog box, type a name for the profile, and then click OK.
This is the name that you will see when starting Outlook if you configure Outlook to prompt you for a profile to use.
- Click E-mail Accounts.
2. Click New.
Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
3. In the Your Name box, type your name as you want it to appear to other people.
4. In the E-mail Address box, type the complete e-mail address assigned by your mail administrator or ISP.
5. Make sure to include your user name, the @ symbol, and the domain name, for example, barbara@contoso.com.
6. In the Password and Retype Password boxes, type the password that was either assigned to you or that you selected for your e-mail account.
Tip Your password might be case sensitive. Make sure that your CAPS LOCK key is not on.
7. Select the Manually configure server settings or additional server types check box.
8. Click Next.
9. Click Internet E-mail.
10. Click E-mail, and then click Next.
Based on your earlier input, some of the text fields in the dialog box may already have text in them. Verify that the entries are correct.
11. Under User Information, do the following:
- In the Your Name box, type your full name the way that you want it to appear to other people.
- In the E-mail Address box, type the complete e-mail address assigned by your mail administrator or ISP. Make sure to include the user name, the @ symbol, and the domain name, for example, barbara@contoso.com.
12. Under Server Information, do the following:
- In the Account Type list box, choose POP3, IMAP, or HTTP.
Tip Your ISP can tell you which protocol you must use to access your e-mail account, but POP3 is by far the most common. Microsoft Windows Live Mail accounts use HTTP. If you choose HTTP, you must also click a provider in the HTTP Server Provider list, and enter the location of the server in the Server URL box.
- In the Incoming mail server box, type the full name of the server provided by your ISP or mail administrator. Often this is mail. followed by your domain name, for example, mail.contoso.com.
- In the Outgoing mail server box, type the full name of the server provided by your ISP or mail administrator. Often this is mail. followed by your domain name, for example, mail.contoso.com.
13. Under Logon Information, do the following:
- In the User Name box, type the user name provided by your ISP or mail administrator. This might be just the part of your e-mail address before the @ symbol, or it might be your complete e-mail address.
- In the Password box, type the password provided by your ISP or mail administrator, or one that you created.
- Select the Remember password check box.
Note You have the option to have Outlook remember your password by typing it in the Password box and selecting the Remember password check box. If you choose Outlook to remember your password, you won't have to type your password each time you access the account. However, this also makes the account vulnerable to anyone who has access to your computer.
Use strong passwords that combine uppercase and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Passwords should be 8 or more characters in length. A pass phrase that uses 14 or more characters is better. For more information, see Help protect your personal information with strong passwords.
It is critical that you remember your password. If you forget your password, Microsoft cannot retrieve it. Store the passwords that you write down in a secure place away from the information that they help protect.
14. Optionally, do any of the following:
- Click More Settings. On the General tab, under Mail Account, type a name that will help you identify the account, for example, My Home ISP E-mail.
- Click More Settings. On the Outgoing tab, select the My outgoing server (SMTP) requires authentication check box, if required by your account.
- For POP3 accounts, click More Settings. On the Advanced tab, under Server Port Numbers, under Incoming server (POP3), select the The server requires an encrypted connection (SSL) check box, if your ISP instructs you to use this setting.
- For IMAP accounts, click More Settings. On the Advanced tab, under Server Port Numbers, under Incoming server (IMAP), for the Use the following type of encrypted connection option, click None, SSL, TLS or Auto, if your ISP instructs you to use one of these settings.
- Click More Settings. On the Advanced tab, under Server Port Numbers, under Outgoing server (SMTP), for the Use the following type of encrypted connection option, click None, SSL, TLS or Auto, if your ISP instructs you to use one of these settings.
- If you are adding a POP3 or IMAP server account, click Test Account Settings to verify that your account is working. If there is missing or incorrect information, such as your password, you are prompted to supply it or correct it. Make sure that your computer is connected to the Internet.
Click Next.
Click Finish.
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- Start Microsoft Outlook.
- Select the Email Accounts command from the Tools menu.
- Click on Add new email account, click Next.
- Choose POP3 from the server type dialog, click Next.
- Under User Information, type in your Name and Email Address.
- Under Outgoing mail (SMTP) server type smtp.allafrica.co.za, if you are sending e-mail through our server, or the relevant SMTP server address, if you are sending through another provider's servers.
- Under Logon Information, type in your User Name and Password.
- Click Next.
- Click Finish.
Please Note: Under "server details", please ensure that "my server requires authentication" is ticked, and that it uses the same settings as the incoming mail server. This means that our server requires authentication when receiving as well as when sending mail.
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